Your guide to building a thriving business on Wayfair.

Drop-shipping is Wayfair’s primary method of fulfillment. A customer orders your product on our site, and we send the purchase order directly to your warehouse. You then pick, pack, and prepare to send the order directly to the customer.

No problem! You can partner with a third-party logistics company (3PL) to ship on your behalf.

Commercial liability insurance is a common and straightforward product offered by most major providers. We recommend starting with your existing insurance partner or performing an internet search to learn more. As an alternative, Wayfair has partnered with CoverWallet, an Aon company, which brings you a digital platform making it extremely simple, fast, and convenient to buy and manage insurance online in order to comply with all Wayfair requirements. Through the free digital platform built exclusively for Wayfair suppliers, you can quickly fill out an online application, get real-time quotes for affordable insurance policies, and receive an immediate COI to meet all Wayfair requirements once your coverage is bound and paid for. If you are in a geography not covered by CoverWallet, you can reach out to mark.mangini@aon.com for a referral to a local broker.

Any insurance broker can produce a certificate of insurance once a policy is bound. If you are unsure who to use for an insurance broker, look for the local offices for Marsh, Aon, and Willis Towers Watson as they are the largest international brokers in the world.

Your base cost is the starting price at which you sell your products to Wayfair. You set your base cost for each product. Wayfair then covers the cost of shipping to the customer (including last-mile shipping) and sets the retail price on-site.

No. All orders will be billed to Wayfair’s Small Parcel (FedEx), LTL, or White Glove shipping accounts. You are responsible for coordinating daily pickups for Small Parcel orders and for paying for pickup fees on your own account. For Large Parcel orders, as long as you register them properly using Partner Home, Wayfair will ensure they are picked up from your facilities.

You can either use Wayfair’s prepaid shipping labels which you would print off from your Partner Home account, or you can utilize your own shipping labels and bill Wayfair third party for all costs associated with shipment.

The amount that you will be paid is based on the products you sell in that time frame and the base cost you set for each of those products. We offer two options via credit card or ACH:

• Net 60 payment via credit card or ACH – this means you are paid within 60 days of the invoicing date. 
• Quick Pay (2% 30 net 60 via credit card or ACH) – this means you can be paid within 30 days of the invoicing date. Any payments made within 30 days are subject to a 2% fee for “quick payment.”

The timeline for the onboarding process varies, but having your business information on hand, like your business registration number, will help you move through the setup process quickly. You'll also have access to help resources and can reach out to our onboarding team if you have questions during the setup process.

Not everything that goes into a home is the right fit for Wayfair. Products we don’t carry include: exercise and cardio machines, medicine and medical devices, baby rattles and pacifiers, bicycles, skateboards, power tools, furs, and computer software and hardware. Additionally, your business practices and products must comply with our Supplier Code of Conduct in order to start selling on Wayfair.